Terms & Conditions

1. Introduction

Welcome to Al Madina ! By using our website, you agree to these terms and conditions. Please read them carefully before making any purchase.

2. Eligibility

You must be at least 18 years old to use our services. If you are under 18, you may use our website only with the involvement of a parent or guardian.

3. Account Registration

To place an order, you may need to create an account. You are responsible for maintaining the confidentiality of your account and ensuring the information provided is accurate.

4. Product Information & Pricing

We strive to provide accurate product descriptions and prices. However, we do not guarantee that all details will always be error-free. Prices are subject to change without prior notice.

5. Orders & Payments

All orders are subject to availability. We accept multiple payment methods, and all transactions are processed securely. We reserve the right to cancel orders in case of payment issues or suspected fraud.

6. Shipping & Delivery

Shipping times vary based on location. We are not responsible for delays caused by couriers. You will receive tracking details once your order is dispatched.

7. Returns & Refunds

If you receive a damaged or incorrect item, you must report it within [X] days for a return or exchange. Refunds are processed based on our return policy and may take a few business days.

8. User Conduct

You agree not to misuse our website, engage in fraudulent activities, or attempt to harm our systems. Any violation may result in account suspension.

9. Intellectual Property

All content, images, and designs on this website belong to us. You may not copy, distribute, or use them without our permission.

10. Changes & Governing Law

We may update these Terms & Conditions at any time. Your continued use of our website means you accept any changes. These terms are governed by the laws of Dubai